Contact

At Dubina, we are committed to providing you with the best possible service. If you have any questions, comments, or need assistance related to your order or our products, you can contact us through the following means:

Email

We answer inquiries Monday through Friday during business hours. Our response time is within 24 to 48 business hours.

Ordering assistance

If your inquiry relates to an order already placed (e.g., shipping status, returns, or defective products), please include in your message:

  • Order number

  • Full name

  • Clear description of the reason for your inquiry

This will help us give you a faster solution.

General inquiries

If you'd like to learn more about our products, collaborations, or have any suggestions, we'd love to hear from you.

Additional channels

We currently provide support exclusively via email to ensure personalized and organized service.

Updates

This policy may be updated occasionally. We encourage you to review it periodically to be informed about how to contact us.

Official contact

Dubina Brand
Email: dubina.brand@gmail.com