Shipping Policy
Shipping and order processing
At Dubina, each order is carefully prepared to ensure the best experience. Order processing time is 1 to 3 business days from purchase confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping methods and delivery times
We ship via USPS. Once your order is processed, the estimated delivery time is 5 to 8 business days. This time may vary slightly during peak periods or exceptional circumstances.
Shipping costs
Shipping rates are automatically calculated at checkout, based on the order's weight and destination. We offer free shipping on orders over $50 USD before taxes and discounts.
Order tracking
Once your order has shipped, you'll receive an email with the tracking number so you can monitor its status at all times.
Incorrect address or returned packages
It is the customer's responsibility to provide the correct address at the time of purchase. If the package is returned due to an incorrect or incomplete address, additional charges may be incurred for reshipping.
Lost or damaged packages
If your order has not arrived within the estimated time or has arrived damaged, please contact us immediately so we can assess the situation and offer an appropriate solution.
Contact
For any shipping related inquiries, please contact us at: